Data protection

  • Privacy Policy

    We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

    1. Access data and hosting

    You can visit our website without providing any personal information. Each time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data), and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering in accordance with Art. 6 (1) (f) GDPR, which prevail within the framework of a balancing of interests. All access data is only processed for as long as is necessary to achieve the aforementioned processing purposes.

    The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact options described in this privacy policy. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Israel, South Korea, and the USA. The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

    Our service providers are located and/or use servers in the following countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, and the Philippines. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Union standard data protection clauses.

    2. Data processing for contract processing and contact

    2.1 Data processing for contract execution

    For the purpose of contract processing (including inquiries regarding and processing of any existing warranty and performance claims, as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data when you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract, and without it we cannot ship the order. The data collected is evident from the respective input forms.

    Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.

    inventory management system

    We use merchandise management systems from external service providers to process orders and contracts. Our service providers work for us as part of a contract processing agreement. If you have any questions about our service providers and the basis of our collaboration with them, please contact us using the contact options described in this privacy policy.

    2.2 Customer account

    If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for future orders on our website. You can delete your customer account at any time and this can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in your customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this policy.

    2.3 Contact

    As part of customer communication, we collect personal data in order to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. The data collected can be seen from the respective input forms. Once your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

    Live chat tool Tidio

    If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed by us in accordance with Art. 6 (1) (b) GDPR for the purpose of answering your inquiry as part of contract processing. In addition, the use of this tool serves to protect our legitimate interests in effective and improved customer communication in accordance with Art. 6 (1) (f) GDPR, which override our interests in effective and improved customer communication. The data will then be deleted. The live chat tool is provided by Tidio LLC, 149 New Montgomery St 4th Floor, San Francisco, CA 94105, USA ("Tidio"), which acts on our behalf.

    Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA. The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Until our service providers are certified, data transfers continue to be based on this basis: European Commission standard data protection clauses. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no European Commission adequacy decision for these countries. Our cooperation with them is based on European Commission standard data protection clauses.

    3. Data processing for the purpose of shipping

    In order to fulfil the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

    Data transfer to shipping service providers for the purpose of shipping notification

    If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider in accordance with Art. 6 (1) (a) GDPR so that they can contact you before delivery for the purpose of notifying you of or coordinating delivery. You can revoke your consent at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this policy.

    General Logistics Systems Germany GmbH & Co. OHGGLS Germany-Straße 1 - 7DE-36286 NeuensteinGermany

    Hermes Germany GmbH Essener Straße 89 D-22419 Hamburg Germany

    DPD Deutschland GmbH Wailandtstraße 16 3741 Aschaffenburg Germany

    4. Data processing for payment processing

    When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

    4.1 Data processing for transaction processing

    Depending on the payment method selected, we will pass on the data required to process the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact options described in this data protection declaration.

    4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes

    If necessary, we will provide our service providers with additional data, which they will use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, accounting support). Pursuant to Art. 6 (1) (f) GDPR, this serves to safeguard our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail within the framework of a balancing of interests.

    5. Advertising by email

    5.1 E-mail newsletter with registration and newsletter tracking

    If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

    Please note that we evaluate your user behavior when sending the newsletter. To do so, we also analyze your use of our newsletter by measuring, storing, and evaluating open rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

    For this evaluation, the emails sent contain single-pixel technologies (e.g., so-called web beacons, tracking pixels) stored on our website. For the evaluation, we link, in particular, the following "newsletter data"

    • the page from which the page was requested (so-called referrer URL),
    • the date and time of the call,
    • the description of the type of web browser used,
    • the IP address of the requesting computer,
    • the email address,
    • the date and time of registration and confirmation

    and single-pixel technologies with your email address or IP address and, if applicable, a unique ID. Links contained in the newsletter may also contain this ID.

    If you do not wish to be tracked by the newsletter, you can unsubscribe from the newsletter at any time as described above.

    The information will be stored as long as you are subscribed to the newsletter.

    Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Israel, South Korea, and the USA. The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in the following countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, and the Philippines. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Union standard data protection clauses.

    5.2 Sending evaluation requests by email

    If you have given us your express consent during or after your order in accordance with Art. 6 (1) (a) GDPR, we will use your email address to request a review of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request.

    6. Cookies and other technologies

    6.1 General information

    To make visiting our website more attractive and enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit (persistent cookies).

    Protection of privacy on end devices

    When you use our online services, we use technologies that are strictly necessary to provide the telemedia service you have expressly requested. Storing information on your device or accessing information already stored on your device does not require your consent.

    For functions that are not absolutely necessary, the storage of information on your device or access to information already stored on your device requires your consent. Please note that if you do not grant your consent, parts of the website may not be fully usable. Your consent, if granted, will remain in effect until you adjust or reset the relevant settings on your device.

    Possible downstream data processing through cookies and other technologies. We use technologies that are absolutely necessary for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process IP addresses, the time of visits, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). Within the framework of a balancing of interests, this serves the overriding legitimate interest in an optimized presentation of our offering in accordance with Art. 6 (1) (f) GDPR.

    We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data), as well as for web analytics and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

    You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

    If you have consented to the use of these technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also use the cookie settings button.

    6.2 Use of the Wix Consent Manager tool to manage consents

    We use the Wix Consent Manager Tool on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your consent to the processing of your personal data by these technologies, if required. This is necessary in accordance with Art. 6 (1) (c) GDPR to fulfil our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. The Wix Consent Manager Tool is an offer from Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (“Wix”). After you submit your cookie declaration on our website, the Wix web server saves your IP address, the date and time of your declaration, browser information, as well as information about your consent behavior and its verifiability (user ID). In addition, a cookie is used that contains the information about your consent behavior. Your data will be deleted once the above-mentioned purpose no longer applies, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

    Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: Israel, South Korea, and the USA. The adequacy decision for the USA applies as the basis for transfers to third countries, provided the respective service provider is certified. Certification is available.

    Our service providers are located and/or use servers in the following countries: Taiwan, Brazil, Mexico, India, Ukraine, Guatemala, and the Philippines. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Union standard data protection clauses.

    6.3 Information on third country transfers (data transfer to third countries)

    We use technologies from service providers on our website whose headquarters and/or server locations may be located in third countries outside the EU or EEA. If there is no adequacy decision from the EU Commission for this country, an adequate level of data protection must be ensured by means of other suitable guarantees. Suitable guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection rules (Binding Corporate Rules) are generally possible, but require prior review by the contracting parties to determine whether an adequate level of protection can be guaranteed. According to the case law of the European Court of Justice, it may be necessary to take additional protective measures for this purpose. We have generally agreed the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree on additional guarantees to ensure that adequate data protection is guaranteed in third countries without an adequacy decision. Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In these cases, we will ask you, if necessary, as part of the cookie consent, for your consent in accordance with Art. 49 (1) (a) GDPR to the transfer of your personal data to a third country. In particular, there is a risk that local authorities in the third country may not be granted sufficiently restricted access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this, and/or that you may not have adequate legal remedies available to prevent this and/or take action against such access.

    In particular, the following countries are currently among the third countries without an adequacy decision from the EU Commission (example list):

    • China
    • Russia
    • Taiwan

    You can find out to which third countries we transfer data in the data protection information for the tool and/or service we use for consent management/Consent Manager Platform (CMP).

    7. Use of cookies and other technologies

    We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. Further information on your options for revoking your consent can be found in the "Cookies and other technologies" section. Further information, including the basis of our cooperation with the individual providers, can be found for the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact options described in this privacy policy.

    7.1 Use of Google services

    We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”) shown below. The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google’s privacy policy .

    Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined by decision that an adequate level of data protection is provided.

    Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

    Google Ads

    For advertising purposes in Google search results and on third-party websites, a Google Remarketing Cookie is set when you visit our website. This cookie automatically collects and processes data (IP address, time of visit, device and browser information, and information about your use of our website) and uses a pseudonymous cookie ID to enable interest-based advertising based on the pages you visit. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. If you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

    For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have accessed our website via a Google Ads advertisement. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information, as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected. From this data, user profiles are created using pseudonyms.

    If you do not give us your consent to the use of Google Ads in accordance with Art. 6 (1) (a) GDPR, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs will not take place. To close gaps in web analysis through behavioral and conversion modeling, pings with data (user agent, information on your consent behavior, screen resolution, IP address, page URL, information on ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

    Google reCAPTCHA

    To protect against misuse of our web forms and spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and uses JavaScript and cookies to analyze your use of our website. In addition, other cookies stored in your browser by Google services are evaluated. No personal data is read or saved from the input fields of the respective form.

    YouTube Video Plugin

    To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only if you play a video.

    7.2 Use of Facebook services

    Facebook Ads (Ads Manager)

    We advertise this website on Facebook (by Meta) and other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision on how to place ads for individual users. Unless otherwise stated for the individual technologies, data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Joint controllership is limited to the collection of data and its transmission to Meta Platforms Ireland. This does not include subsequent data processing by Meta Platforms Ireland.

    Based on the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.

    8. Social Media

    8.1 Social Buttons from Instagram (by Meta)

    Our website uses social buttons from social networks. These are simply embedded in the page as HTML links, so no connection is established with the servers of the respective provider when you visit our website. Clicking on one of the buttons opens the website of the respective social network in a new window of your browser. There you can, for example, click the Like or Share button.

    8.2 Our online presence on Facebook (by Meta), Instagram (by Meta)

    If you have given your consent to this in accordance with Art. 6 (1) (a) GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles will be created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. Detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, can be found in the data protection information of the providers linked below. If you still need help in this regard, you can contact us.

    Facebook (by Meta) is an offering of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when you visit a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be foundhere .

    Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

    The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is available.

    Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.

    Instagram (by Meta) is an offering from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. Data processing when you visit an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be foundhere .

    Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

    The adequacy decision for the USA serves as the basis for third-country transfers, provided the respective service provider is certified. Certification is available.

    Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, and Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission Standard Data Protection Clauses.

    9. Contact options and your rights

    9.1 Your rights

    As a data subject, you have the following rights:

    • pursuant to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
    • pursuant to Art. 16 GDPR, you have the right to immediately request the rectification of inaccurate or incomplete personal data stored by us;
    • According to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
    • According to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data, insofar as
    • pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
    • Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

    Right of objection

    If we process personal data as described above to protect our legitimate interests, which override ours in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

    After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

    This does not apply if the processing is carried out for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

    9.2 Contact options

    If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

    Responsible for data processing is: Nico Ploen Eppendorfer Landstraße 98c Hamburg

    Contact: team@kurklub.de